All our products are made in Arzignano, Italy. We are a small workshop specialized in luxury leather goods for over 80 years.
We use leather but also suede. All our skins come from Italian tanneries. Our leathers are mainly treated through a vegetable tanning process for a better respect of the environment as well as optimum quality.
Leather is a living and natural material. A well-treated leather can become even more beautiful and unique over time.
To extend your product's life, we advise you to waterproof it with a product adapted to your bag's leather. Prolonged exposure to a strong light source (sun or artificial light) may alter the color of the leather over time. That's we advise you to put your product in its dustbag when you are not using it.
For better results, we also recommend that you stuff your bag with paper so that it keeps its original shape. Close zips and avoid damp areas.
This is strongly advised, especially for suede products. If you intend to waterproof your bag, take the time to carefully choose a product adapted to its leather. The best is to ask your shoemaker. It is important to note that even waterproofed, it is preferable not to use your products in rainy weather.
We strongly recommend to avoid using your product in rainy weather. Leather is a living and natural material. Therefore, it is best to avoid extreme heat, humidity or rain. In the case of use in the rain, it is common that small bubbles appear on the leather. Those will fade naturally over time.
When you don't use your product, we recommend that you put it in its protective bag. Ideally, put some tissue paper inside the bag to maintain its original shape (like a shoe tree keep the shape of your shoes), close the zips and avoid wet areas.
During the week: 24 to 48 h. Over the weekend: the following Monday.
Once your order is shipped you will receive an email with an online tracking number.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Delivery & Returns
Yes, delivery is free in US for purchases over $50. Otherwise, delivery is $5.
Yes, we accept orders from all over the world. The delivery costs vary depending on the destination.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
You can return your product up to 14 days after receiving your order. Please make sure that the products are not worn, washed or damaged.
Refunds are processed the same way as purchases. For foreign customers, returns are the customer's expense. In US, returns are free for customers. In the case of a Chronopost delivery, the shipping costs will not be reimbursed.
No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.
Absolutely not. We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.
We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with PayPal payment service.
The debit on your credit card comes within a maximum of 7 days after your order. All bank transactions are protected and managed by the stripe company.
You can contact us through our contact page! We will be happy to assist you.